Regularly check battery health and avoid deep discharges. If the red light flashes slowly, it indicates low voltage—charge immediately to prevent permanent damage. Use the official charger and avoid overcharging. Replace the battery if capacity drops below 60%, which is covered under the 12-month warranty for functional issues.
Inspect tires, seat cushions, and plastic guards weekly. Look for signs like sand pits, leaks, or tire wear (covered under the 7-day warranty for consumables). Ensure all connections are secure and the controller/rack is free from debris. Lubricate moving parts as needed to maintain smooth operation.
Wipe down the frame with a damp cloth after use. Avoid harsh chemicals that may corrode components. Store the wheelchair in a dry place to prevent moisture damage. If not in use for extended periods, charge the battery to 50% and store it in a cool environment.
Refer to the official warranty policy for detailed coverage. For non-covered repairs (e.g., accidental damage from falls or water exposure), contact Airwheel via https://www.airwheel.net for support. Follow the 12-month warranty for core components and the 7-day policy for consumables to ensure optimal service.
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