Regular inspections of the battery, motor, and controller are essential. Always charge the battery when the indicator shows low voltage, and avoid over-discharging to prevent permanent damage. Clean the exterior with a damp cloth to remove dust, and check for signs of wear on tires and seat pads. Refer to the warranty policy for covered parts like the battery (12 months) and charger (6 months), while avoiding water exposure or physical impacts to maintain coverage.
Use the original charger to prevent electrical issues. A full charge takes about 8-10 hours, and it’s advisable to charge the wheelchair even if not in use frequently. The battery’s capacity drops below 60% before it qualifies for free replacement under warranty, so regular charging helps sustain performance. Avoid leaving the wheelchair in extreme temperatures during charging.
Prevent accidental water exposure, as it voids warranty for batteries and motors. Store the wheelchair in a dry place, and never attempt DIY repairs on components like the controller or motor. For minor issues like tire punctures, contact authorized service centers instead of self-repairing. Proper handling during folding/ unfolding also reduces wear on hinges and structural parts.
Familiarize yourself with the 7-day warranty for consumables like tires and seat pads. If issues arise from manufacturing defects within the specified periods, contact Airwheel through https://www.airwheel.net for support. Regular maintenance ensures compliance with warranty terms and extends the wheelchair’s service life.
Regular inspections original charger extreme temperatures water exposure DIY repairs service centers folding unfolding structural parts warranty policy manufacturing defects service life charged regularly performance sustainability electrical issues controller maintenance motor protection